You can normally place another order for Mounjaro® or Wegovy® 14 days after your previous order was dispatched.
If you need additional pens before the 14-day period has passed, MedExpress may be able to review a request for an earlier order on a case-by-case basis.
Overview
This article explains:
When you can reorder Mounjaro® or Wegovy®
When the standard ordering restriction is automatically lifted
What to do if you need to order earlier
What happens after you place another order
When can I place my next order?
The standard ordering restriction for additional GLP-1 pens is automatically lifted 14 days after the dispatch date of your previous order.
The 14-day period is calculated from the dispatch date, not the date you originally placed the order.
Once the restriction has been lifted, you can place another order.
What if I need to reorder before the 14 days have passed?
If you need your next pens earlier, contact MedExpress Customer Care.
Early ordering is not automatically available. Our team will review your request individually and may temporarily lift the ordering restriction if your request is validated.
You may be asked to explain why you need to order earlier.
Can I reorder early because I am travelling?
An upcoming trip can be a reason for requesting an earlier order.
If you need additional pens for travel, tell MedExpress Customer Care how long you will be away.
Quantity limits also apply to additional pens depending on your current stage of treatment.
Will my next order be prescribed automatically?
No - a new order will still go through the normal medical prescribing and review process.
Having an ordering restriction lifted only allows you to place another order. It does not mean that the treatment is automatically approved or prescribed.
Does MedExpress Germany offer automatic repeat orders or subscriptions?
MedExpress Germany does not currently offer subscriptions.
Your next order will therefore not be created or dispatched automatically.
Key takeaway
You can normally reorder Mounjaro® or Wegovy® 14 days after your previous order was dispatched.
The 14-day period starts from the dispatch date.
Contact MedExpress Customer Care if you need to order earlier.
Early-order requests are reviewed individually.
Every new order still goes through the normal medical prescribing and review process.
MedExpress Germany does not currently offer subscriptions.
If you still need help after reviewing the information above, additional assistance is available