In certain situations, you may be able to order multiple Mounjaro® or Wegovy® pens in advance. The number of pens that can be ordered depends on whether you are still in the dose-escalation phase or are using a maintenance dose.
Normally, the restriction on placing another order is automatically lifted 14 days after your previous order was dispatched.
Overview
This article explains:
When you can order more Mounjaro® or Wegovy® pens
What to do if you need to order before the 14-day restriction is lifted
How many pens may be ordered during dose escalation or maintenance
What happens if a particular strength is unavailable
When can I order more pens?
The standard ordering restriction for additional GLP-1 pens is automatically lifted 14 days after the dispatch date of your previous order.
If you need more pens before this point, contact MedExpress Customer Care.
Early ordering is reviewed individually and must be approved before the ordering restriction can be lifted early.
Can I order additional pens for travel?
Yes. An upcoming trip can be a reason for requesting an earlier order.
If you need additional pens for travel, tell MedExpress Customer Care:
Why you need the pens earlier
How long you will be travelling or outside Germany
Our team will then review your request.
How many Mounjaro® or Wegovy® pens can I order in advance?
The maximum quantity depends on your current stage of treatment:
During dose escalation: a maximum of 2 pens (8 doses)
At a maintenance dose: a maximum of 3 pens (12 doses)
These limits apply within one four-week dosing cycle.
If you receive multiple pens in advance, you should continue to follow your intended titration and dosing schedule.
Does approval to order early mean the treatment is automatically prescribed?
If MedExpress allows you to order earlier, this only removes the ordering restriction.
Your new order will still go through the normal medical prescribing and review process.
Can I order multiple lower-strength pens if my required strength is unavailable?
No. Multiple lower strengths should not be ordered or prescribed to replace an unavailable higher strength.
For example, MedExpress will not prescribe two 5 mg doses as a replacement for an unavailable 10 mg dose.
If your intended next strength is unavailable, your treatment should continue according to the appropriate treatment schedule.
Key takeaway
The standard ordering restriction is lifted 14 days after your previous order is dispatched.
Contact MedExpress Customer Care if you need to order earlier.
During dose escalation, the maximum is 2 pens (8 doses).
At a maintenance dose, the maximum is 3 pens (12 doses).
Early ordering is reviewed individually.
Having the ordering restriction lifted does not automatically mean the new order will be prescribed.
Multiple lower strengths cannot be ordered to replace an unavailable higher strength.
If you still need help after reviewing the information above, additional assistance is available