Overview
If you are unable to log in to your MedExpress account or want to update your password, you can reset or change your MedExpress password in a few simple steps.
Use this article to:
Reset your MedExpress password if you have forgotten it
Change your MedExpress password while you are logged in
Find out what to do if you do not receive the password reset email
If you have forgotten your password
If you cannot log in to your MedExpress account, you can reset your password from the MedExpress login page.
Steps to reset your password
Go to the MedExpress login page.
Select "Forgotten your password?"
Enter the email address linked to your MedExpress account.
Select "Send instructions."
Check your email inbox for the MedExpress password reset email.
Follow the instructions in the password reset email to create a new password.
Once you have created your new password, you can log in to your MedExpress account using your new password.
If you want to change your password while logged in
If you already have access to your MedExpress account, you can change your MedExpress password in your account settings.
Steps to change your password
Log in to your MedExpress account.
Go to Account settings.
Select "Your details."
Choose "Change password."
Enter your new password and confirm it.
Save your changes.
Your MedExpress password will be updated immediately.
If you do not receive the password reset email
If you do not receive your MedExpress password reset email:
Check your spam or junk folder.
Make sure you entered the correct email address linked to your MedExpress account.
Wait a few minutes and try again if needed.
Need Further Support?
If you still need help after reviewing the information above, additional assistance is available.