Creating a MedExpress account allows secure access to online consultations, prescription requests, order information, and treatment management.
Overview
This article explains:
How to open the MedExpress registration
What details are required to create a MedExpress account
What you can do after registering and logging in
Use this guide when setting up a new MedExpress account for the first time.
Steps to register a MedExpress account
Follow these steps:
Go to the MedExpress website.
Select the option to register or log in.
Select Register to create a new MedExpress account.
Enter your name exactly as it appears on your passport or identity card.
Enter your account details and email address. MedExpress uses your email address to keep you informed about your order.
Enter your phone number. The medical team may occasionally need to contact you.
Enter your date of birth, including the day, month, and year.
Select your sex assigned at birth. This information is required to support safe and appropriate prescribing.
Select Register to complete your MedExpress account creation.
If you already have a MedExpress account, select Log in here instead.
Why accurate account information is required
Correct MedExpress account details are necessary to:
Verify your identity and eligibility for treatment
Support clinical safety checks by EU-registered prescribers
Enable secure communication and medication delivery
Accurate information helps prevent delays in prescription review or dispatch.
What happens after registering a MedExpress account?
After registration, you can use your MedExpress account to:
Complete an online medical consultation
Request prescription treatment, if clinically approved
View information about orders, prescriptions, and delivery
Manage your MedExpress treatment
These features enable secure online management of your ongoing MedExpress care.
Key takeaway
A MedExpress account is created using the registration option on the MedExpress website.
Registration requires identity, contact, and safety information.
Your name should exactly match your passport or identity card.
Once registered, your account enables consultations, prescribing, ordering, and delivery management.
If you still need help after reviewing the information above, additional assistance is available